Safe Journeys, Caring Hands
Safe, Professional, and Compassionate Transport for Non-Emergency Patients Across Southwestern Ontario.
Proudly Canadian Since 2024
About us
Comfort and Care on the Move
At Gray Jay Care, we are dedicated to providing safe and reliable non-emergency medical transportation, ensuring that our clients reach their destinations comfortably and on time.
Your safety is our top priority. We provide secure and dependable transportation services, giving you peace of mind on every journey. Our team is available 24/7 to meet your transportation needs.
Our user-friendly booking system makes scheduling your transport simple and convenient. With just a few clicks, you can enjoy a seamless experience from start to finish.
Rely on Gray Jay Care for timely pickups. Our dedicated team ensures quick response times, getting you to your destination efficiently and without unnecessary delays.
Services We Offer
We provide 24/7 stretcher service for specialized care, wheelchair service for safe and comfortable transfers, and driver attendants for personalized support throughout your journey.
Stretcher Transport:
Safe, professional transport for patients who need to remain lying down, managed by trained staff using specialized stretcher-equipped vehicles.
Wheelchair Transport:
Comfortable, secure transportation for wheelchair users with door-to-door assistance, ideal for appointments, hospital discharges, and community outings.
Driver Attendant Support:
Compassionate attendants assist with mobility, boarding, and personal care throughout the journey, ensuring dignity and comfort every step of the way.
FAQ’s
Find answers here
Here are some frequently asked questions from our customers.
Non-Emergency Medical Transportation (NEMT) provides transportation for patients who need to get to medical appointments but do not have an emergency medical condition. This service helps individuals reach hospitals, doctor’s offices, dialysis centers, and other healthcare facilities safely and on time.
To book a ride, you can call our customer service line, use our online booking system, or contact your healthcare provider to arrange transportation. Please have your appointment details, pick-up location, and any special requirements ready when booking.
Our fleet includes a variety of vehicles such as sedans, wheelchair-accessible vans, and stretcher vans to accommodate different mobility needs. All vehicles are equipped for comfort and safety.
Yes, our drivers are professionally trained, licensed, and insured. They receive specialized training in assisting passengers with medical needs, including those with mobility challenges and special requirements.
To cancel or reschedule your ride, please call our customer service line at least 1 hour in advance. This allows us to adjust our schedule and make the time slot available to another customer in need.
Hear From Our Happy Clients
Whether you have questions about our services or need assistance, our team is always here to help. Please contact us using the details provided below.