Safe Journeys, Caring Hands
Safe, Professional, and Compassionate Transport for Non-Emergency Patients Across Southwestern Ontario.

Proudly Canadian Since 2024








About us
Comfort and Care on the Move
At Gray Jay Care, we are dedicated to providing safe and reliable non-emergency medical transportation, ensuring our clients reach their destinations comfortably and on time.

Your safety is paramount to us. We offer secure and dependable transport services, giving you peace of mind with every journey. Our team is available 24/7 to cater to your transportation needs.

Our user-friendly booking system allows you to schedule your transport with just a few clicks. Experience the convenience and efficiency of seamless service from start to finish.

Count on GrayJayCare for timely pickups. Our committed team ensures quick response times, getting you to your destination efficiently and without delay, every time.
Services We Offer
We offer 24/7 stretcher service for specialized care, wheelchair service for safe and comfortable transfers, and driver attendants for personalized support throughout your journey.

Stretcher Transport:
Safe, professional transport for patients who need to remain lying down. Managed by trained staff using specialized stretcher-equipped vehicles

Wheelchair Transport:
Comfortable, secure transportation for wheelchair users with door-to-door assistance. Ideal for appointments, discharges, and community outings.

Driver Attendant Support:
Compassionate attendants assist with mobility, boarding, and personal care throughout the journey. We ensure dignity and comfort every step of the way
FAQ
Following are the Frequently asked quetion by our customers
To book a ride, you can call our customer service line, use our online booking system, or contact your healthcare provider to arrange transportation. Please have your appointment details, pick-up location, and any special needs ready when you book.
Our fleet includes a variety of vehicles such as sedans, wheelchair-accessible vans, and stretcher vans to accommodate different mobility needs. All vehicles are equipped for comfort and safety.
Yes, our drivers are professionally trained, licensed, and insured. They receive specialized training in assisting passengers with medical needs, including those with mobility challenges and special medical requirements.
To cancel or reschedule your ride, please call our customer service line at least 1hour in advance. This allows us to adjust our schedule and offer the time slot to another customer in need.
EXCELLENT Based on 23 reviews Sean White2025-04-12Trustindex verifies that the original source of the review is Google. Very friendly & professional! Did a great job transporting us from hospital home and took great caution over bumps etc. Will definitely be calling them again! Sohail Temoor2025-04-08Trustindex verifies that the original source of the review is Google. They are reliable and have a positive attitude! Sue Brown2025-04-02Trustindex verifies that the original source of the review is Google. Our experience was top notch. They arrived early to pick my father up at his nursing home to allow time for bad weather to get him to his appointment. They stayed and waited for the appointment to be done as well. Very courteous and caring. I would not hesitate to use their services again, highly recommended! Sharon Childs2025-03-07Trustindex verifies that the original source of the review is Google. Great service. They guys were fantastic. Timely, caring, friendly. Highly recommend. Sheikh Saeed Ahmad2025-02-13Trustindex verifies that the original source of the review is Google. Gray Jay Care has truly set a remarkable example of compassion and dedication! After my wife's discharge from Victoria Hospital, they ensured her safe transfer to 430 King Street, despite her weakness and the challenges of a snowstorm. Their unwavering care and support made this journey one of comfort and reassurance. A heartfelt appreciation for their exceptional service—this is what true care looks like! 👏🌟 Mary Margaret Prior2025-02-09Trustindex verifies that the original source of the review is Google. Gray Jay Care was wonderful & we would definitely use them again. They called fo confirm when they arrived as well as when they had loaded up my father & were ready to leave for the destination. My father's driver was very pleasant and enjoyed my father's stories. An overall great experience! Nasir Mahmood2025-02-08Trustindex verifies that the original source of the review is Google. Gray Jay Care offers fair pricing for their top-quality service. No hidden fees, just honest and reliable medical transportation. I appreciate their dedication to customer care Qaiser Mehmood2025-02-08Trustindex verifies that the original source of the review is Google. I was impressed by the kindness and professionalism of the Gray Jay Care team. They treated my elderly father with respect and patience, making sure he was safe and comfortable throughout the journey. I will definitely use their services again M Khalil2025-02-08Trustindex verifies that the original source of the review is Google. The driver and staff were incredibly helpful! They assisted my grandmother with great care, ensuring she was comfortable during the ride. It’s reassuring to know there’s a company like this we can trust Kamran Arif2025-02-08Trustindex verifies that the original source of the review is Google. I recently used Gray Jay Care to transfer my brother from the hospital, and I was very impressed with their service. The price was very reasonable compared to other options, and the drivers were professional, caring, and attentive throughout the trip. They made sure my brother was comfortable and safe, which gave us peace of mind. I highly recommend Gray Jay Care for anyone in need of patient transport.
Whether you have questions about our services or need assistance, our team is here to help. Contact us using the information provided.